Help centre

Last updated

Quick answers to common questions. Can't find what you need? Email hello@babapilot.com.

Frequently asked

I didn't get my sign-in email.+

Check your spam folder. The link from hello@babapilot.com can take up to 2 minutes. If still missing, request a new link or email us.

How do I change my country, language or daily-brief time?+

Open Profile — Country, Language, and the journey editor all live there.

How do I invite my partner?+

From Profile → Partner card. She gets her own private account on the same shared journey.

How do I cancel notifications?+

From Profile → Notifications — toggle individual email/push channels.

How do I delete my account?+

Profile → Your data → "Delete my account permanently". Deletion is immediate and cascades to every record tied to your family.

How do payments work?+

Payments are processed by Pesapal — supports M-Pesa, Airtel Money, Visa, and Mastercard. See Plans.

Is BabaPilot a medical app?+